Terms

DataPrimo service terms

These terms describe responsible use of DataPrimo accounts, Stores, payments, Wallet features and digital-service orders.

Last updated: 15 July 2026

Acceptance and eligibility

By using DataPrimo, you agree to follow these terms and the policies linked below. You must be able to provide accurate information and authorize the purchases made through your account or Guest checkout.

Accounts and accurate details

You are responsible for safeguarding your sign-in information and activity performed through your account. Recipient numbers, email addresses, payment details and other order information must be accurate. Review the editable payment summary before paying.

Payments and Wallet use

The amount shown at checkout applies to the selected product and Store. Paystack processes external card or Mobile Money details. Wallet funds and entries remain subject to the available balance, verified transaction records and existing Wallet controls. A payment attempt does not become a paid order until the required verification succeeds.

Order processing and fulfilment

Payment verification, order creation and fulfilment are separate stages. Orders may be processing, pending, failed or placed under manual review. Do not submit unnecessary repeat payments while an earlier attempt is unresolved.

Data bundles and digital services

Data-bundle delivery depends on the selected network, valid recipient number and provider outcome. StreamHub and other manual digital services may require administrative fulfilment after payment. Delivered credentials and completed digital services may have limited reversibility.

Agents and resellers

Agents and SubAgents must follow their assigned pricing, role, Store, customer, referral and upline controls. Sellers may manage eligible products, customer prices and Store activity only within the permissions provided. Profit is calculated from recorded pricing relationships and qualifying completed activity; it must not be manipulated or represented as guaranteed income.

Prohibited activity

  • Unauthorized access, impersonation or account sharing intended to bypass controls.
  • Fraudulent payments, false disputes, duplicate-processing abuse or misleading order information.
  • Attempts to alter pricing, profits, Wallet balances, roles or order status outside approved workflows.
  • Use of DataPrimo to harm customers, recipients, sellers, providers or platform operations.

Suspension and termination

DataPrimo may restrict, suspend or disable access where account status, security, fraud, abuse or operational controls require it. Privileged access remains subject to additional role and permission safeguards.

Refunds

Refund eligibility depends on verified payment and fulfilment evidence. Refunds are not automatic and require administrative review under the Refund Policy. Completed digital delivery or a buyer-supplied incorrect recipient number may limit recovery.

Availability and responsibility

DataPrimo aims to communicate current service status clearly, but network, payment, provider and manual-fulfilment dependencies may cause delay or unavailability. DataPrimo does not promise uninterrupted access, instant fulfilment or that every completed digital delivery can be reversed. Nothing here removes responsibilities that cannot lawfully be limited.

Changes and support

These terms may be updated as services and controls change. The maintained date above identifies the current published version. Continue only after reviewing material updates that apply to your use.